When a card is deactivated, the deactivation command is sent to the hardware devices via the software. However, if any device is offline at the time, it will not receive the update immediately. Once the device comes back online and syncs with the system, the deactivation command will take effect, preventing further use of the card.
To get the device online-
Possible Solution:
● Ensure the controller is correctly connected to the LAN network.
● Verify the network configuration of the controller.
● Check if the controller responds to ping requests.
● Add the controller to the software and start the respective service as per the controller.
Confirm it appears online