Welcome!

This community is for professionals and enthusiasts of our products and services.
Share and discuss the best content and new marketing ideas, build your professional profile and become a better marketer together.

Hide Intro Register
You need to be registered to interact with the community.
Posts People Badges
Tags View all
Software Hardware
About this forum
This question has been flagged
123 Views
Avatar
Jivendra Singh

Possible Causes :

User is not able to access the door due to antipassback policy violation


Answer :

  1. Log in to the Access360 application with Administrator privilege
  2. Navigate to User (Top menu bar) >> User Directory, and click on the Advanced option
  3. Search the user whose Antipassback violation is required to be normalised
  4. Select the checkbox against the user
  5. Click on Reset Area Buttonto Reset antipassback for the user
  6. Check the Task Status in Action Pane window.
Avatar
Discard