To Follow the Below steps.
• Verified the Reporting Services status in the Applications Manager.
• Ensured the Reporting Services are running; services were restarted as required.
• Checked the controller connectivity and confirmed that it is online.
• Monitored the door status to verify whether 'Door Held' and 'Door Forced' alarms are being generated.
• If the alarms are successfully generated, email notifications will be triggered as expected.